Simply message us at
You can use BillExpress WhatsApp Pay from anywhere in the world by simply messaging the number, where automated prompts will guide you through the entire process, and once your transaction is complete, a detailed payment receipt will be sent directly to your WhatsApp chat.
See step by step guides on how BillExpress WhatsApp Pay works
Watch our video tutorials on how easy each process can be.
Welcome to BillExpress WhatsApp Pay!
Step by Step Registration
The Manual Payment Method
The Upload or Capture Method
Fast. Secure. Private.
Encrypted Transactions
Your details are always protected
No Storage of Card Info
Nothing saved on servers
Instant Receipt
Proof of payment in your chat
Why Use BillExpress WhatsApp Pay?
Welcome to the future of bill paying made easy:
-
Fast Updates – Payments to Flow, Digicel, JPS updated within the hour
-
Rewards – Earn 3 GKVR points per bill paid
-
Bulk Payments – Pay up to 10 bills at once
-
Global Access – Use it anywhere in the world
Frequently Asked Questions
Bill Express WhatsApp Pay allows customers to conveniently pay bills on WhatsApp using their debit or credit card.
You can use Bill Express WhatsApp Pay from anywhere in the world by simply messaging the number 876-BEEEP-X1 (233-3791)
The automated prompts will guide you through the entire process.
Your transactions are fully encrypted, ensuring your card details are protected. We don’t store your card information on any platform or server for any purpose. The customer should however ensure they are transacting in a safe and sterile environment.
Once the transaction is successful, customers will receive a payment receipt directly in WhatsApp. Your receipt will detail the service provider (Biller) and amounts paid including bill payment fees. Payments made to Flow, Digicel and JPS the will be updated on customer accounts within the hour.
Yes. Customers with a valid GKVR number are awarded 3 GKVR points for each bill paid using Bill Express WhatsApp Pay.
Customers can pay up to ten (10) bills using Bill Express WhatsApp Pay
Yes, there is a cost. Customers will be charged JMD$55.00 inclusive of GCT for each bill paid using the platform. The fees will be displayed on the Bill Payment confirmation statement.
No, GraceKennedy Payment Services (GKPS) do not require that information to be stored for future use. Repeat customers will need to enter their card information every time they pay a bill.
Most major debit and credit cards are accepted on the platform. If a card is rejected on the platform customers are advised to contact their issuing bank immediately. For security reasons some cards are not accepted by GKPS.
No, Once the customer has data and the platform is enabled, our customers can enjoy the convenience of paying their bills anywhere in the world via the WhatsApp channel.
Customers can report any issue via email bxbussupport@gkco.com or by Telephone 876-929-1331
Unfortunately, you can’t use GKVR points for bill payments on Bill Express WhatsApp Pay at this time.
Yes, but your charges will be converted to local currency
For the incorrect account we can make the adjustments within 24 hours
For in the correct amount the payment has to be voided, and the funds returned to the card within 3-5 business days depending on the issuing the bank.
